The one system your business needs.
Billing, GST, stock, purchase and sales in one open source system. One price per company, every app included, AI on your own key.
- Every app included, one price per company
- GSTR-1/3B, e-invoicing and e-way bills built in
- AI on your own key, or on your own servers
A person on our team replies. The reply time is on your quote.
Live Chat
Live chat widget for your website with AI chatbots, canned responses, and visitor tracking. Convert more visitors into customers.
- Included in every OneYukti paid plan.
- Setup is by the hour, fixed once scoped, and counted once for website and e-commerce. The finder shows your price.
Automated
Response Time
AI-Powered
Satisfaction
Works Best With
Explore related modules that work together
Helpdesk
Unresolved chats convert into support tickets with full conversation history attached.
Learn moreCRM
Chat interactions log to contact records so sales teams see the full engagement picture.
Learn moreKnowledge
The AI agent pulls answers from your knowledge base to provide accurate, consistent responses.
Learn moreTalk to Your Visitors
The Live Chat app helps you connect with customers when they are most interested. Answer questions instantly, solve problems faster, and close more sales.
Reduce response times from hours to seconds
Let bots handle the routine questions
Proactively engage visitors on pricing pages
Chat Impact
Higher Conversion
Customer Satisfaction
Agent Efficiency
Availability
Complete Chat Solution
Real-Time Messaging
Chat with visitors in real-time. See what they are typing before they hit send.
- Real-time chat
- Typing indicators
- Read receipts
- File sharing
- Emoji support
- Canned responses
Chatbots
Automate support with AI-powered chatbots that can answer FAQs and qualify leads.
- AI chatbots
- Decision trees
- Lead qualification
- 24/7 support
- Handover to human
- Custom flows
Visitor Info
See detailed information about your visitors, including location, device, and page history.
- Visitor location
- Page path
- Referral source
- Device info
- CRM integration
- Past chats
Team Inbox
Manage all conversations in a shared team inbox with assignment rules.
- Shared inbox
- Chat assignment
- Internal notes
- Team collaboration
- Department routing
- Queue management
Mobile App
Chat with visitors from anywhere using the mobile app for iOS and Android.
- Push notifications
- Mobile chat
- Visitor alerts
- Quick replies
- Status toggle
- History access
Chat Analytics
Measure team performance and chat effectiveness with detailed reports.
- Response time
- Chat duration
- Satisfaction ratings
- Agent performance
- Missed chats
- Conversion tracking
AI-Powered Support Intelligence
Deliver instant, personalized support 24/7 with intelligent automation
Smart Chatbots
AI chatbots understand natural language to answer common questions, resolve issues, and qualify leads without human intervention.
- Natural language understanding
- Intent recognition
- Smooth human handover
Suggested Responses
AI analyzes incoming messages and suggests the best responses to agents, speeding up resolution times and ensuring consistency.
- Smart reply suggestions
- Tone analysis
- Knowledge base matching
Advanced Features
Real-Time Translation
Chat in any language with auto-translation.
Video Chat
Escalate chat to a video call instantly.
Co-Browsing
View and guide visitors on your website.
Email Integration
Continue conversations via email if offline.
Webhooks
Trigger external actions from chat events.
Customization
Match the chat widget to your brand.
This app has an AI assistant. It runs on your own key at no extra price. Read about it on /ai.