The one system your business needs.
Billing, GST, stock, purchase and sales in one open source system. One price per company, every app included, AI on your own key.
- Every app included, one price per company
- GSTR-1/3B, e-invoicing and e-way bills built in
- AI on your own key, or on your own servers
A person on our team replies. The reply time is on your quote.
Live Chat
Live chat widget for your website with AI chatbots, canned responses, and visitor tracking. Chatbots answer FAQs and qualify leads, then hand over to a human.
- Included in every OneYukti paid plan.
- Setup is by the hour, fixed once scoped, and counted once for website and e-commerce. The finder shows your price.
Real-Time
Visitor Messaging
AI-Answered
Routine FAQs
Works best with
Related apps that work together in OneYukti
Helpdesk
Unresolved chats convert into support tickets with full conversation history attached.
Learn moreCRM
Chats are logged on contact records, so sales teams see every conversation.
Learn moreKnowledge
The AI agent pulls answers from your knowledge base to provide accurate, consistent responses.
Learn moreTalk to your visitors
The Live Chat app puts a chat widget on your website, so you can answer visitors while they are browsing. Chatbots handle FAQs, and agents take over when a person is needed.
Reduce response times from hours to seconds
Chatbots answer the routine questions
Start a chat with visitors on pricing pages
Chat capabilities
Chat Leads
Agent Replies
Team Inbox
Agent Chat
Core live chat features
Real-time messaging
Chat with visitors in real-time. See what they are typing before they hit send.
- Real-time chat
- Typing indicators
- Read receipts
- File sharing
- Emoji support
- Canned responses
Chatbots
AI-powered chatbots answer FAQs and qualify leads.
- AI chatbots
- Decision trees
- Lead qualification
- 24/7 support
- Handover to human
- Custom flows
Visitor info
See the location, device, and page history of each visitor.
- Visitor location
- Page path
- Referral source
- Device info
- CRM integration
- Past chats
Team inbox
Manage all conversations in a shared team inbox with assignment rules.
- Shared inbox
- Chat assignment
- Internal notes
- Team collaboration
- Department routing
- Queue management
Mobile app
Chat with visitors from anywhere using the mobile app for iOS and Android.
- Push notifications
- Mobile chat
- Visitor alerts
- Quick replies
- Status toggle
- History access
Chat analytics
Report on response time, chat duration, satisfaction ratings, and agent performance.
- Response time
- Chat duration
- Satisfaction ratings
- Agent performance
- Missed chats
- Conversion tracking
AI-powered support intelligence
Chatbots answer visitors 24/7 and AI suggests replies to agents
Smart chatbots
AI chatbots understand natural language to answer common questions, resolve issues, and qualify leads without human intervention.
- Natural language understanding
- Intent recognition
- Smooth human handover
Suggested responses
AI analyzes incoming messages and suggests responses to agents. Replies go out faster and stay consistent.
- Smart reply suggestions
- Tone analysis
- Knowledge base matching
Advanced features
Real-time translation
Chat in any language with auto-translation.
Video chat
Escalate chat to a video call instantly.
Co-Browsing
View and guide visitors on your website.
Email integration
Continue conversations via email if offline.
Webhooks
Trigger external actions from chat events.
Customization
Match the chat widget to your brand.
This app has an AI assistant. It runs on your own key at no extra price. Read about it on /ai.